Anti-Spam Policy

In the past several years, the Internet has exploded with commercial activity. The breaking down of barriers between businesses and consumers has been facilitated by the rapid development of new technology, removal of ‘middlemen’, and tax rates favorable to online entrepreneurship.

We at DreamHost are proud to support responsible commerce on the Internet – this is represented in our service offerings and unparalleled support. However, it has become apparent that the same environment that has helped this trend take off has also contributed to numerous cases of fraud and abuse of network resources.

In particular, “spam” has proven to be a major problem for many of our customers and the Internet at large. Spam is a common slang term referring to the sending of unsolicited email, instant messaging, or other communication to a large group of people at once. Variations on this practice include off topic (and usually promotional) messages on bulletin boards, guestbooks, Usenet newsgroups, or chat rooms.

Spam is strictly against our Terms of Service, and will result in the immediate disablement without refund of any customers who are found to have used spam in conjunction with their DreamHost account.

The following policy dictates in specific terms what is considered acceptable use of bulk email/messaging by DreamHost:


Subscriptions

    Mailing list subscribers must specifically opt-into the list they are subscribed to. This applies to both new subscriptions and the bulk addition of addresses already subscribed via other means. Confirmation is handled using a single confirmation message sent to the subscriber’s email address. This mailing must contain a URL to the site’s privacy policy, a brief description of the mailing list, and a URL that the user must follow to confirm the subscription.

    Mailing list subscriber information must include the date and time that the subscription was confirmed, as well as the IP address of the subscriber at the time of the confirmation. The user must be able to present this information at DreamHost’s request.

    The nature of email address use must be fully disclosed, either on the page the subscription is made from or with a prominent link to the site’s Privacy Policy. It must be made reasonably clear how a user’s email address will be used and in what circumstances it will be shared.

    Lists cannot be procured from outside parties unless the email sender has procured a list from an organization that sells or otherwise shares email distribution lists, and all of the following conditions are met:

    • The selling organization maintains a publicly viewable privacy policy disclosing that such sales may occur.
    • The privacy policy is prominently linked to from the page the subscriber signed up from.
    • The privacy policy has not changed substantially since the user signed up.
    • Records are kept of the date, time, IP address, and form location where the subscribing user signed up from.
    • Lists procured from outside parties must have been consistently handled in a manner comparable to DreamHost policies.
    • Users cannot populate lists with addresses obtained for a substantially different purpose than was originally disclosed to the user.
    • All subscriptions must be re-confirmed in the manner described in Subscriptions (Section 1) before being sent bulk email messages.

Mailing Practices

Users must not modify the headers of any message in such a way that purposefully obfuscates the origin of the message.

Undeliverable addresses must be removed from all future mailings after no more than 5 bounces.

Users are responsible for the practices of any affiliate program members they solicit the help of, as if they were hiring an outside advertising agency.

Users using either outside advertising companies or 3rd party mailing programs must abide by the same policies and practices as those using DreamHost’s own bulk mailing list tools.

All mailings must provide clear and simple to follow instructions for opting-out of future mailings, and all reasonable attempts must be made to facilitate the removal of a mailing list subscriber at their request.

The user is advised and acknowledges that DreamHost’s electronic mail service equipment is located in California. In no event shall the user use DreamHost’s equipment in violation of California’s anti-spam laws including California Business & Professions Code sections 17538.4 and 17538.45.


Spamware

It is strictly prohibited in conjunction with your DreamHost account to sell software designed specifically to facilitate the practice of spamming.


Other

Predominately promotional messages must not be posted to bulletin boards, discussion forums, guestbooks, Usenet newsgroups, or any other similar service unless the operator of that service explicitly allows such messages. In the case of Usenet newsgroups, such messages must be specifically allowed in that group’s charter.


Disablement

DreamHost reserves the right to disable any account at any time should it feel there is a reasonable suspicion that it is being used in conjunction with the practice of spamming.

Customers must substantially address all spam related inquiries by DreamHost personnel within 72 hours. Failure to respond within a reasonable period of time may result in the disablement of the user’s account.

By following these guidelines and respecting the privacy of your visitors, you can gain much from the responsible practice of commerce online. Of course, should you have any questions regarding the proper way to use bulk email with your web site, please contact us for more information.

Free Hosting for Nonprofits

Non-profit organizations have dedicated themselves to making the world a better place. In recognition of their noble sacrifice and altruistic efforts, DreamHost is happy to provide hosting services free of charge to these groups!

This offer is limited to one shared hosting plan per nonprofit, and is only for US-based 501(c)(3) organizations. Domain registrations (other than any included with the plan) are not eligible for any discounts. Groups must be able to furnish DreamHost with an IRS-issued 501(c)(3) determination letter to qualify.

"I'm a non-profit!"

Great! Sign up for hosting with us, then fax your 501(c)(3) determination letter to 714-671-9098. Be sure to write your account number on the cover letter. We'll take it from there!

close

Activate your Virtual Private Server!

We can't wait to see what you'll do with your new VPS service from DreamHost. Let's get this party started!

We value your privacy. DreamHost will not sell or rent your email address to third parties.

close

Sign Up for a DreamHost Dedicated Server!

Pay for a year, get one month free.

All dedicated servers come with Unlimited Bandwidth, one dedicated IP address, and a 4-hour SLA.

  • CPUs included: 1 (2 cores/CPU)
  • RAM included: 2 GB
  • Disk Space: 500 GB
  • Operating System: debian
  • CPUs included: 1 (2 cores/CPU)
  • RAM included: 4 GB
  • Disk Space: 500 GB
  • Operating System: debian
  • CPUs included: 1 (4 cores/CPU)
  • RAM included: 4 GB
  • Disk Space: 500 GB
  • Operating System: debian
close

Sign Up for a DreamHost Web Hosting!

All this for just $8.95 per month!

  • Unlimited Disk Storage
  • Unlimited Monthly Bandwidth*
  • Unlimited Domains Hosted
  • Unlimited MySQL Databases
close

Get a quad-core Dedicated server at a dual-core price!

Our Blue Moon 4 server includes a server-grade, quad-core CPU, 4 GB of RAM and a RAID-1, 500GB hard drive configuration.

Sign up for a one-year plan and we'll also give you the 12th month of service for free! That's a value of $139. Reserve your high-performance Dedicated server today!

Note: A one-year prepaid subscription is required. After the first year, the monthly price will automatically reset from $139 per month to the regular retail price of $169 per month.

close

Start Your 2 Week Free Trial!

Thanks for giving us a try. We can't wait to do great things together!

Signing up is easy and will just take a few minutes! Cancel your shared web hosting account anytime during the first two weeks of service and you'll owe nothing but domain registration fees.

We value your privacy. DreamHost will not sell or rent your email address to third parties.

close