Privacy Policy

Last Updated:

April 15th, 2016.

Collected Information

When you provide personally identifiable information to DreamHost we collect a variety of data from you. That includes, but is not limited to you, your name, e-mail address, billing address, security question (and answer), credit card or other payment information, social security number (in limited instances) and a password.

We may also collect the URL from which you linked into our site, your IP address, your browser type and version, and a history of your actions on our website.

We also, as a manner of course, collect information from you which is required to establish and maintain an account with us, some of which may be personally identifiable, depending on your needs and the needs of your hosted data.

Use of Collected Information

Privacy is something we take very seriously at DreamHost. With the exception of trusted business affiliates and/or associates who work on behalf of or in connection with DreamHost, DreamHost will not provide or sell to any third party your personal information and will keep all such data confidential.

DreamHost customers with established accounts may review and alter the contact information associated with their DreamHost account(s) at the following URL: https://panel.dreamhost.com/id/index.cgi?tab=contact.

DreamHost's primary business operations are located in the state of California in the United States. As such, DreamHost is subject to obey the laws of this jurisdiction and may be called upon by various law enforcement agencies to comply with ongoing investigations. Compliance may include the secure handover of customer data to a legally-authorized government agency.

When permitted by law DreamHost will disclose to any customer that is the subject of a government investigation and any data requests pertaining to customers' personally identifiable information and/or hosted data.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our websites' homepages or sending you a notification).

DreamHost may utilize third party platforms to provide web-based and email-based advertisements for DreamHost services after a user has visited and left DreamHost's website. DreamHost and its advertising partners comply with “opt out” signals provided either by a user's web browser automatically, by a user manually opting-out of web-based advertisements at http://www.networkadvertising.org/choices/, or by a user clicking the “unsubscribe” link in any promotional email.

Whois Privacy Services

Please note that the contact information that you provide to us is used to register your domain name and is, by the very nature of the domain registration system, available for public viewing in many places on the Internet via the use of the ‘whois' tool.

DreamHost's Whois Privacy, which masks your whois contact information via proxy, does not act as a shield from legal liability in conjunction with Domain Registration. In order to preserve neutrality in disputes between 3rd parties and domain registrants, DreamHost will act in accordance with ICANN's Registrar Accreditation Agreement Section 3.7.7.3, and will provide identifying information to third parties upon receipt of "reasonable evidence of actionable harm."

Web Analytics Service

DreamHost uses web analytics services to improve the usability and design of our customer experience. These services may record anonymous mouse clicks, mouse movements, and scrolling activity, but we'll never use them to collect personally identifiable information from you. We only use this data internally to help us understand and enhance your DreamHost experience.