Curious about what DreamHost looked like back in the old days? Well than you might just want to stop by my DreamCon Session! Let me take you on a journey through the history of DreamHost customer service and technical support growth! I will discuss everything from the Wild West days of 3 support members to our [...]
When my family bought me a “brew-beer-at-home” kit years ago, they didn’t know what they were getting themselves into. My first batch tasted a bit like carbonated cereal, but once I got some experience under my belt, the obsession took off. These days, our cars stay in the driveway because our garage is filled with [...]
I graduated with a BA in Education in 1994. Back then, the world of teacher education focused on high-level achievement through a concept called cooperative learning. Cooperative learning means exactly what it sounds like! In its most basic definition, it’s a method where teachers assign a task to students, asking them to solve problems as [...]
Hello everybody! I’m John and I help manage the relatively new “Customer Experience” team here at DreamHost. I’ve been at DreamHost for over 13 years in total and the vast majority of that time has been spent interacting with our customers. When the opportunity arose to help build a new team that is focused on making [...]
I stubbled upon Angsty G’s website when I was getting ready to post it on our Daily Dream sometime last year. I immediately become obsessed with her work! Even better… she is a DreamHost customer! I was so happy when she agreed with so much enthusiasm to do a customer spotlight with us! Where can [...]
Search engine marketing: Where do you begin? Do you know where you are? Do you know where you can be found? Do you know where you want to be? These are all great questions for website owners to ask and discover the answers to when it comes to search engine marketing. Don’t worry. We’re going [...]
When I started at DreamHost six years ago, the development team was fairly non-existent compared to other web hosts. If you were a customer before 2007, you might be surprised to hear that. There were always so many new features mentioned in that crazy monthly newsletter. We must have had tons of people working day [...]
In case you missed it… back in our January 2013 newsletter we announced DreamCon, the world’s FIRST DreamHost user conference! DreamCon is taking place on August 2nd & 3rd in the heart of Los Angeles, at our LA office building! Over the past few months we have been busy planning an intense two days of sessions designed to [...]
No web-host is perfect. Every host tries to do their absolute best for their customers. And a large customer-base means larger responsibilities, so DreamHost takes a unique approach managing problems on our network. We love to hire nerds, or at least people who are passionate about what they do. Everyone at DreamHost is given an [...]
Come learn how to play nice with MySQL Servers at DreamCon! Have you ever wondered what it would be like to crash an entire MySQL server with your bad queries? Probably not, but the truth is there are many people out there who manage to do just that. I’m sure you don’t want to be [...]