Support

We understand that when you run into problems with your website you don’t just want answers – you want options. Talking to a human is just one of many ways to get your problems resolved.

It’s Documented!

The absolute fastest way to get answers to most of your questions is to search through our extensive online documentation. Our wiki is maintained by both DreamHost staff and our most knowledgeable customers.

Talk With Others

Can’t find an answer in our wiki? Browse through our discussion forums. Some of our more knowledgeable customers and a few of our employees frequent the forums on a regular basis.

Please note that the forums are not considered an ‘official’ location for requesting technical support from DreamHost employees.

Chances are if you can’t find it in the wiki, it’s already been answered in the forums!

What’s The Status?

Are you experiencing problems accessing your site? Scheduled downtime may be to blame!

The DreamHost Status blog is where we announce things like scheduled downtime, hardware replacement, and network maintenance operations.

Visit the DreamHost Status Blog and subscribe to the RSS feed and you’ll never miss a beat!

Contact A Tech

When all else fails, you can contact our technical support team. We strive to answer all emails within 24 hours, and most are answered in substantially less time.

Some of our hosting plans even include a limited amount of ‘call-backs’ per month! Send us an email, request a call-back, and you’ll get a call from one of our friendly technical support representatives – when you tell us to!

To contact our technical support team, simply log in to your account control panel, click the ‘Support’ tab, and submit your message!

Free Hosting for Nonprofits

Non-profit organizations have dedicated themselves to making the world a better place. In recognition of their noble sacrifice and altruistic efforts, DreamHost is happy to provide hosting services free of charge to these groups!

This offer is limited to one shared hosting plan per nonprofit, and is only for US-based 501(c)(3) organizations. Domain registrations (other than any included with the plan) are not eligible for any discounts. Groups must be able to furnish DreamHost with an IRS-issued 501(c)(3) determination letter to qualify.

"I'm a non-profit!"

Great! Sign up for hosting with us, then fax your 501(c)(3) determination letter to 714-671-9098. Be sure to write your account number on the cover letter. We'll take it from there!

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Activate your Virtual Private Server!

We can't wait to see what you'll do with your new VPS service from DreamHost. Let's get this party started!

We value your privacy. DreamHost will not sell or rent your email address to third parties.

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Sign Up for a DreamHost Dedicated Server!

Pay for a year, get one month free.

All dedicated servers come with Unlimited Bandwidth, one dedicated IP address, and a 4-hour SLA.

  • CPUs included: 1 (2 cores/CPU)
  • RAM included: 2 GB
  • Disk Space: 500 GB
  • Operating System: debian
  • CPUs included: 1 (2 cores/CPU)
  • RAM included: 4 GB
  • Disk Space: 500 GB
  • Operating System: debian
  • CPUs included: 1 (4 cores/CPU)
  • RAM included: 4 GB
  • Disk Space: 500 GB
  • Operating System: debian
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Sign Up for a DreamHost Web Hosting!

All this for just $8.95 per month!

  • Unlimited Disk Storage
  • Unlimited Monthly Bandwidth*
  • Unlimited Domains Hosted
  • Unlimited MySQL Databases
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Get a quad-core Dedicated server at a dual-core price!

Our Blue Moon 4 server includes a server-grade, quad-core CPU, 4 GB of RAM and a RAID-1, 500GB hard drive configuration.

Sign up for a one-year plan and we'll also give you the 12th month of service for free! That's a value of $139. Reserve your high-performance Dedicated server today!

Note: A one-year prepaid subscription is required. After the first year, the monthly price will automatically reset from $139 per month to the regular retail price of $169 per month.

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