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7 Web Design Mistakes That Could Be Scaring Away Your Visitors

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What is keeping internet users up at night? It could be that scary movie they just watched, or worse yet, it could be your website.

If you’ve got a digital presence decked out in a ghastly design, it’s likely robbing you of precious clicks, driving away potential customers, and sabotaging your chances of building a well-ranking, authoritative brand.

The good news? You don’t need to be a web designer or an expert in web development to improve a weak website!

In this guide, we’ll detail the seven design mistakes that could be scaring away your visitors — and how to fix them quickly, so you can make sure your website is all treats and no tricks.

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1. Scary Slow Site Speeds

For consumers browsing the internet, nothing is more spine-chilling than a slow-loading site. Before you can say “Boo!” they’ve abandoned your page, leaving you with irritated audiences and suffering engagement.

In fact, page speed can be the make-it-or-break-it factor for the success (or failure) of your website, dramatically affecting everything from sales to sign-ups to search traffic.

Visitors have high expectations: 47% of consumers expect a web page to load in two seconds or less, and 49% abandon a site that takes more than three seconds to load. Plus, 79% of online shoppers who have trouble with site performance say they won’t return to the site to buy again.

Ouch. That’s a lot riding on your site’s load time and overall performance.

Is your site (creepy) crawling? Use a tool like Google’s PageSpeed Insights to clue into your site’s performance and discover needed areas of improvement to achieve lightning-fast load times.

Woman typing on computer

We’ve also got a few tips to speed things up: trim down bulky code, patch up caching issues, optimize your site’s CSS, and perhaps most importantly, choose a quality web host.

2. A Haunting User Experience

Think about the last experience you had at a brick-and-mortar store. Did the floor layout, decor, and atmosphere invite and engage you? Or did tight aisles, overly-intrusive sensory elements or a labyrinth-like setup negatively affect your shopping experience? Whatever your experience, we’ll take a guess that it will largely determine whether you visit that store again.

It’s the same with your website.

The kind of experience users have on your site (from the second they land there) will affect how — and if — they engage with you. If your site contains nightmare navigation, unsavory design elements, or poor performance, visitors won’t stay long.

Open laptop on table

To craft and cultivate a positive user experience, make your navigation and drop-down menu intuitive so users can find what they’re looking for. Then follow aesthetically-pleasing design principles and keep site operations fine-tuned. If your visitors have an enjoyable experience on your site, not only will they be more likely to come back, they’ll engage with you and help you find site success.

3. An Unresponsive Layout

Ready for some hair-raising facts? Based on data from January 2018, the global population of unique mobile users reached 3.7 billion — yep, billion. What’s more, 52% of web internet traffic in 2018 was mobile, and the mobile-only audience is expected to grow to 55 million by 2022.

Mobile internet usage is gaining significant traction, and will likely overtake desktop internet usage in the future. That means if your website is not optimized for different types of screens, including smartphones and tablets, you’re going to lose out on meaningful engagement from your target audiences.

Plus, having a responsive site isn’t just important for user experience; it’s a critical element of your SEO strategy. Google operates on a mobile-first indexing policy, meaning the search engine predominantly uses the mobile version of website content for indexing and ranking. So, investing in a mobile-first approach to your web design is essential when it comes to optimizing for search engines and, ultimately, driving traffic to your site.

Hands holding iPhone on black table

Responsive design also affects your brand image. A whopping 89% of people are likely to recommend a brand after a positive experience on mobile. On the other hand, 46% of people say they would not buy from a brand again if they had a less-than-stellar mobile experience. What’s more, 57% of users say they won’t recommend a business with a poorly-designed mobile site.

The key takeaway here?  Prioritize a website optimized for mobile and responsive across devices and different browsers.

4. Terrifying Typography

You might not think the fonts on your site matter, but utilizing type haphazardly or without thoughtful intention is a major design flaw and affects the experience your visitors will have, even if just subconsciously.

Just like with other elements of design, typography follows rules — dictating what text combinations, colors, font size, and layouts are aesthetically-pleasing and effective. Well-established typography can increase your conversion rates, build your brand authority, encourage action, amplify your message, and create a positive sensory experience. Consult our guide for typography to-dos, and plan your font strategy with meticulous consideration or else you risk interrupting usability and cognitive fluency.

5. Ghostly Calls to Action

When you enter a haunted house, you never quite know what you’re going to get. Zombie up ahead? Hidden skeletons behind the door? Unidentified noises behind you? As you’re feeling for the exit in the dark, you’re going to face a host of unexpected and spooky mysteries.

Your website visitors shouldn’t feel like they’re having a haunted house experience when they enter your URL.

When internet users land on your site, it should be free of mystery ghosts and ghouls. Meaning, visitors should know what to expect. They should know where to find a contact button, how to navigate your menu, and above all, what you want them to do — whether that’s read a blog post, subscribe to an email list, follow your social media platforms, or purchase a specific product.

Product page on website with Add to Cart button

Having a clear call-to-action button helps users know how to engage with you, vastly increasing the chances you’ll find success (and those boosted analytics you want!). Guide potential customers to a specific action with a clear, prominent, and well-distinguished icon or button and include it on all your pages and content.

6. Spine-Chilling Safety Oversights

Online users worry (a lot) about online safety. In fact, 73% of Americans who use the web are concerned about online privacy, so your website needs to be a safe space, free from creepy-crawly web demons and malicious malware.

Person holding credit card near laptop

First, outfit your site with an SSL certificate, giving your visitors the peace of mind that your website is secure. Even the presence of a safety badge or security can do wonders. Then, tighten security by using a quality web host, upgrading to HTTPS, utilizing secure plugins, configuring file permissions, and backing up your site regularly to keep site terrors at bay.

7. CloakandDagger Content

The fact of the matter is, you need to offer your website visitors value or else they have no reason to stay.

With quality content, you provide users with a way to engage with you, helping drive traffic and build a following. But if your content is hard to find, sub-par, or (gasp!) nonexistent, you’re sabotaging your chances of success. Use the following tips to make sure you’re creating top-notch content.

Embrace Your Niche

Whatever field or industry you occupy, keep your content consistent for your target audience. Relevant content will build your brand and help establish your site as an authority amongst your competition, distinguishing you from the rest.

Proofread

Error-ridden content will brand you as an amateur. Stay professional by taking the time to edit and polish your content before hitting “Submit.” Clean content will go a long way toward establishing your brand.

Offer Value

Not only are attention spans shorter than ever, but often, visitors need a good reason to even engage with your site. Entice potential customers with incentives — whether that be free e-books, blog posts, printables, or insider tips — to get their eyes on your content.

Person typing blog post on laptop

Prioritize Consistency

You don’t have to post content on your site every hour, but you should be posting regularly. Your visitors should know when to expect new content from you. This will build their trust — and your authority. Use a content calendar to plan, schedule posts ahead of time, and keep yourself organized.

Fix Those Eerie Web Design Errors

Don’t give your audiences the heebie-jeebies with poor website design. Offer them the best of online experiences with the virtual treat (we’re talking king-size candy bars here) of a well-designed website.

Fixing those pesky web design mistakes will prime you for top-of-the-line placement in search engines, improve user experience, boost conversions, enhance site usability, lower your site’s bounce rate, and establish your online presence — plus, they won’t leave screaming.

Sounds good, right?

If you’re ready to makeover your website, trick-or-treat yo’ self to professional web design. We’ve partnered with RipeConcepts, one of the world’s leading web design firms, to make your dream site fast, easy, and affordable. Sign up for a free consultation today!

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Kasee Bailey has been crafting copy for DreamHost since the ye’ ol’ yesteryear of 2017. She’s on a valiant quest to discover what makes a great website — and then share those secrets with DreamHost users. Her specialty: relating tech to pop culture (the Kardashians and payments gateways, anyone?).