Charity Shin

Charity is a Product Designer at DreamHost. She is responsible for overseeing end-to-end user experience, leading design strategy, and maintaining brand consistency. In her free time, she enjoys exploring cafes, playing golf with her family, and spending time with her dog. Follow Charity on LinkedIn: https://linkedin.com/in/charityshin

Articles By Charity Shin

Website Navigation Menu Best Practices: 16 Design Tips thumbnail

Website Navigation Menu Best Practices: 16 Design Tips

Last Updated: January 21, 2026 by Charity Shin

Learn navigation menu design best practices that reduce bounce rates and boost conversions. Get 16 actionable tips for creating intuitive, m ...

How To Create an FAQ Page That Actually Reduces Customer Support Requests thumbnail

How To Create an FAQ Page That Actually Reduces Customer Support Requests

Published: April 25, 2025 by Charity Shin

Tired of answering the same customer questions? Our guide shows you how to create an FAQ page that cuts support requests in half.

How To Optimize Images for the Web Using Squoosh.app thumbnail

How To Optimize Images for the Web Using Squoosh.app

Published: April 16, 2025 by Charity Shin

Optimize images for the web in under a minute using Squoosh.app. It’s quick, free, and beginner-friendly — here’s how.

Enhance User Experience and SEO With a Killer Mega Menu (9 Design Tips) thumbnail

Enhance User Experience and SEO With a Killer Mega Menu (9 Design Tips)

Published: February 24, 2025 by Charity Shin

Turn your navigation into a traffic magnet. Learn how mega menus improve SEO and keep visitors on your site longer with our simple guide.

How To Start an Online Store & Build Your E-Commerce Empire thumbnail

How To Start an Online Store & Build Your E-Commerce Empire

Published: November 20, 2024 by Charity Shin

Want to blaze your own trail and run your own business? You’ll need an online store for that — here’s everything you need to know to get sta ...

Your Website Redesign Checklist for an Incredible Revamp thumbnail

Your Website Redesign Checklist for an Incredible Revamp

Published: November 18, 2024 by Charity Shin

Want to revamp your small business website? Follow our website redesign checklist to transform your site, elevate your brand, and attract mo ...

AVIF vs. WebP: How To Choose the Right Modern Image Format thumbnail

AVIF vs. WebP: How To Choose the Right Modern Image Format

Published: November 1, 2024 by Charity Shin

AVIF vs. WebP: Which image format offers the best mix of quality and speed? Learn the pros and cons of each to ensure your site runs fast an ...

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