DreamHost believes in our slogan “Imagine the Web, Your Way.” We have some pretty talented people working for us! They don’t need any stuffy white shirted tie wearing boss micro-managing their every move. Instead, our employees have the autonomy to complete projects that matter and will make a difference for customers… We do all of that because we believe in giving customers the right tools they need to get their dreams online. By empowering our employees to be truly helpful, we empower our customers with products and services they need to do their business, their way… and that’s what it’s all about!
Practice Shameless Honesty
Anyone can say that they’re open and honest, but at DreamHost we take it to extremes. We’re a gaping hole from which truth oozes, white hot, and which ultimately brings us closer together. Being transparent with each other and with our customers is a surefire way to build trust, mutual respect, and, if we’ve had enough wine, love.
Give Everyone a Voice
Yep, you heard me! Everyone at every level of the organization – even the few we’ve stuffed in underground caves – have a voice at DreamHost! We believe in open collaboration, and it shows in our culture. Communication has been key to our personal and professional growth from the beginning, and we’ve even been recognized by WorldBlu as a democratic workplace every year since 2008.
At DreamHost we like to ask questions and then figure out the answers because we enjoy finding creative solutions through a combination of free thinking, free speech, and, of course, free software. Simply put, we speak hacker.
Embrace Open Source
DreamHost understands the world is embracing open source technology. From our infrastructure, to our software stack, to our product management tools, we believe that open source products enable us to do great things for ourselves and, more importantly, our customers. Open source gives opportunities for growth, criticism and accountability. We not only leverage the work of others but contribute code back to larger projects that benefit all users – not just ourselves and our customers. That’s the beauty of the open source world.
With a full spectrum of hosting services, our flexibility extends beyond our customer offerings and is deeply ingrained in our culture as well. We’ve been known to bend into all sorts of uncomfortable positions to serve customers and our employees better!
Provide Superhero Service
DreamHost strives to max out the value and customer service we put into everything we do. We provide unlimited data storage and bandwidth at a reasonable price supported by round-the clock tech support and state-of-the-art data centers. We hire authentically super people, not those faceless detached robots you get at other places, because we believe that empowered employees can make better decisions and deliver top shelf service. We cultivate employee development with significant investment to grow the knowledge base and skillset of our employees.
Be Irreverent and Fun
FART! But seriously, while we take our customers and the services we provide very seriously, we don’t take OURSELVES so seriously that dealing with us becomes an exercise in political correctness. Life has “edges.” We tend to hangout around those edges in the way we do business, and that’s evident in the way we communicate. You are far more likely to encounter an off-the-wall, irreverent, comment from us than you are to be subjected to corporate double-speak (which we detest in all its forms). We like work to be fun, so we try to keep things friendly and playful, but informative.