{"id":6508,"date":"2024-10-07T20:50:25","date_gmt":"2024-10-07T20:50:25","guid":{"rendered":"https:\/\/news.dream.press\/news\/?post_type=event&#038;p=6508"},"modified":"2024-10-26T01:04:37","modified_gmt":"2024-10-26T01:04:37","slug":"support-driven-leadership-summit-october-2024-3","status":"publish","type":"event","link":"https:\/\/www.dreamhost.com\/news\/es\/eventos\/support-driven-leadership-summit-october-2024-3\/","title":{"rendered":"Summit de Liderazgo Impulsado por el Soporte, Octubre 2024"},"content":{"rendered":"<p>La Vicepresidenta de Soporte T\u00e9cnico de DreamHost, Andrea Silas, hablar\u00e1 en la Cumbre de Liderazgo Impulsado por el Soporte 2024 en Chicago este octubre!<\/p>\n<p>Andrea participar\u00e1 en un panel titulado <strong>Escalando Operaciones de Soporte al Cliente: Aprovechando la IA para un Crecimiento Sin Interrupciones<\/strong> para ayudar a los asistentes a entender c\u00f3mo hacer crecer sus organizaciones de soporte aprovechando el poder de la IA.<\/p>\n<p>La encontrar\u00e1s en la sala principal, el mi\u00e9rcoles 9 de octubre a las 11:15 a.m.<\/p>\n<p>Si vas a asistir a la Cumbre de Liderazgo Impulsado por el Soporte este octubre, <a href=\"https:\/\/calendly.com\/andrea_silas\/meet-with-dreamhost-at-support-driven-october-2024\">haz clic aqu\u00ed<\/a> para programar una reuni\u00f3n con Andrea en el evento!<\/p>\n<div class=\"bio-card\">\n<div class=\"tr-img-wrap-outer jsLoading\">\n<div class=\"tr-img-wrap\"><img alt=\"Foto de Andrea Silas\" class=\"js-img-lazy lazyload\" data-img-src=\"https:\/\/www.dreamhost.com\/news\/wp-content\/uploads\/2024\/10\/andrea-ai-1.jpeg\" decoding=\"async\" data-src=\"https:\/\/www.dreamhost.com\/news\/wp-content\/themes\/dhtheme2023\/assets\/img\/lazy-loading-transparent.png\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 100px; --smush-placeholder-aspect-ratio: 100\/100;\" \/><\/div>\n<\/div>\n<div class=\"bio-card__txt\">\n<div class=\"bio-card__title\">\n      Acerca de Andrea\n    <\/div>\n<p>Como Vicepresidenta de Soporte T\u00e9cnico de DreamHost, Andrea Silas lidera un equipo de agentes altamente calificados, ofreciendo soporte 24\/7 a clientes de todo el mundo. Andrea se uni\u00f3 a la familia DreamHost en 2003 y asumi\u00f3 su posici\u00f3n de VP en 2014, donde su enfoque principal es proporcionar soporte casi instant\u00e1neo a trav\u00e9s de m\u00faltiples idiomas y varios canales, incluyendo LiveChat, correo, redes sociales y servicios de autoayuda. Evolucionando constantemente al anticipar las necesidades de los clientes y utilizando un equipo que abarca nueve pa\u00edses y todas las zonas horarias, Andrea ha establecido una experiencia multicanal, ayudando enormemente a una base de clientes cada vez m\u00e1s conectada, t\u00e9cnica y mundial. Con casi dos d\u00e9cadas de experiencia en Soporte T\u00e9cnico, Andrea ejemplifica el liderazgo empoderado mientras persigue su objetivo final de equipo de respuestas sin tiempo de espera, mientras contin\u00faa defendiendo los valores fundamentales de la empresa. Como resultado, DreamHost es reconocido consistentemente por su excepcional servicio al cliente.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La Vicepresidenta de Soporte T\u00e9cnico de DreamHost, Andrea Silas, hablar\u00e1 en el Support Driven Leadership Summit 2024 en Chicago este octubre. Andrea participar\u00e1 en un panel titulado Escalando Operaciones de Soporte al Cliente: Aprovechando la IA para un Crecimiento Sin Problemas para ayudar a los asistentes a comprender c\u00f3mo hacer crecer sus organizaciones de soporte aprovechando el poder de la IA. La encontrar\u00e1s [\u2026]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"","footnotes":""},"event-types":[450],"class_list":["post-6508","event","type-event","status-publish","hentry","event-type-charlas"],"acf":{"event_location":"","event_date":{"start":null,"end":null},"event_aside_info":{"title":"Event Info","text":"","social_media":{"twitter":"","instagram":""},"buttons":{"website":"","tickets":""}},"event_aside_additional":{"title":"Additional Info","info_repeaters":null},"event_map_location":{"lat":53.5507112,"lng":10.0006485,"zoom":16,"markers":[],"address":"","layers":["OpenStreetMap.Mapnik"]},"show_event_map":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Summit de Liderazgo Impulsado por el Soporte, Octubre 2024 - DreamHost<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dreamhost.com\/news\/es\/eventos\/support-driven-leadership-summit-october-2024-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Summit de Liderazgo Impulsado por el Soporte, Octubre 2024 - DreamHost\" \/>\n<meta property=\"og:description\" content=\"La Vicepresidenta de Soporte T\u00e9cnico de DreamHost, Andrea Silas, hablar\u00e1 en el Support Driven Leadership Summit 2024 en Chicago este octubre. Andrea participar\u00e1 en un panel titulado Escalando Operaciones de Soporte al Cliente: Aprovechando la IA para un Crecimiento Sin Problemas para ayudar a los asistentes a comprender c\u00f3mo hacer crecer sus organizaciones de soporte aprovechando el poder de la IA. 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