{"id":42119,"date":"2026-07-12T08:30:15","date_gmt":"2026-07-12T15:30:15","guid":{"rendered":"https:\/\/dhblog.dream.press\/blog\/?p=42119"},"modified":"2026-07-12T09:15:18","modified_gmt":"2026-07-12T16:15:18","slug":"err-connection-timed-out","status":"publish","type":"post","link":"https:\/\/www.dreamhost.com\/blog\/err-connection-timed-out\/","title":{"rendered":"ERR_CONNECTION_TIMED_OUT: What It Means And 11 Ways To Fix It"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You typed in a web address, waited, and got \u201cThis site can\u2019t be reached\u201d with ERR_CONNECTION_TIMED_OUT underneath. Here\u2019s what that means: your browser asked to connect to the site\u2019s server, and the server never answered. The request simply went unanswered until your browser gave up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The good news is that this <a href=\"https:\/\/www.dreamhost.com\/blog\/common-wordpress-errors\/\" target=\"_blank\" rel=\"noopener\">common error<\/a> is usually fixable in a few minutes, whether you\u2019re a visitor trying to reach a site or the owner of a site that\u2019s timing out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide explains what the error means, what causes it, and 11 ways to fix it. We\u2019ll start with the quickest checks and end with the fixes that only apply if the site is yours.<\/p>\n\n\n\n<h2 id=\"definition\" class=\"wp-block-heading\">What Does ERR_CONNECTION_TIMED_OUT Mean?<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1096\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error.jpg.webp\" alt=\"Google Chrome\u2019s This site can\u2019t be reached error page showing the ERR_CONNECTION_TIMED_OUT code\" class=\"wp-image-42125 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-300x206.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-1024x701.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-768x526.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-1536x1052.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-600x411.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-1200x822.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-730x500.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-1460x1000.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-784x537.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-1568x1074.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/What-Is-The-ERR_CONNECTION_TIMED_OUT-Error-877x601.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1096;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ERR_CONNECTION_TIMED_OUT is a browser error that means the server never answered your browser\u2019s connection attempt within the time limit. Chrome logs it as network error -118 (\u201ca connection attempt timed out,\u201d per <a href=\"https:\/\/chromium.googlesource.com\/chromium\/src\/+\/main\/net\/base\/net_error_list.h\" target=\"_blank\" rel=\"noopener\">Chromium\u2019s net error list<\/a>). Because no connection was ever made, the usual cause is a server that\u2019s unreachable or a firewall silently dropping the request.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chrome and Microsoft Edge are both built on the same Chromium engine, so both show the exact ERR_CONNECTION_TIMED_OUT code under a \u201cThis site can\u2019t be reached\u201d or \u201cHmmm\u2026 can\u2019t reach this page\u201d headline. Other browsers use different words for the same problem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Firefox:<\/strong> \u201cThe connection has timed out.\u201d<\/li>\n\n\n\n<li><strong>Safari:<\/strong> \u201cSafari Can\u2019t Open the Page.\u201d<\/li>\n\n\n\n<li><strong>Chrome DevTools or app logs:<\/strong> \u201cFailed to load resource: net::ERR_CONNECTION_TIMED_OUT.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">One cousin worth knowing about: <strong>ERR_TIMED_OUT<\/strong> (Chrome network error -7) looks almost identical but is broader. It means some step of the request timed out, sometimes after a connection was already made. ERR_CONNECTION_TIMED_OUT (-118) is specific: the connection itself never happened. The fixes below work for both.<\/p>\n\n\n\n<h2 id=\"h-what-causes-err-connection-timed-out\" class=\"wp-block-heading\">What Causes ERR_CONNECTION_TIMED_OUT?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The short answer: something between your browser and the server swallowed the connection request. The usual suspects, roughly in order of how often we see them:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The server is down or overloaded.<\/strong> If the server can\u2019t accept new connections because it\u2019s offline or swamped with traffic, connection attempts pile up unanswered until browsers give up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A firewall is silently dropping the request.<\/strong> Firewalls can respond two ways: reject a connection loudly (you\u2019d see <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-connection-refused-error\/\" target=\"_blank\" rel=\"noopener\">ERR_CONNECTION_REFUSED<\/a> instead) or drop it silently, which produces a timeout. This can happen on your side (antivirus, corporate firewall) or the server\u2019s side (a security tool that has blocked your IP address).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your device is connecting to the wrong address.<\/strong> A stale DNS cache, or an old entry in your hosts file (a small text file that overrides DNS), can point your browser at an IP address the site no longer uses. The request goes to a server that isn\u2019t listening, and nothing ever comes back.<\/p>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>DNS<\/h3>\n    <p>The Domain Name System (DNS) protocol keeps records of which domain names correspond to specific IP addresses. This system enables you to browse the web by typing in regular URLs instead of IP addresses.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/domains\/dns\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A proxy or VPN is misrouting you.<\/strong> Proxies and VPNs sit between you and the site. If the proxy is slow or misconfigured, your traffic dead-ends there and times out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Your local network is flaky.<\/strong> An unstable Wi-Fi signal or a router that needs a restart can drop connection attempts before they ever leave your house.<\/p>\n\n\n\n<h2 id=\"fix\" class=\"wp-block-heading\">How To Fix ERR_CONNECTION_TIMED_OUT: 11 Ways<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First, figure out which side of the connection is broken. Try loading the site on your phone with Wi-Fi turned off, so it uses cellular data. If it loads there, the problem is on your device or network: start with fix 1. If it times out on cellular too, the problem is on the site\u2019s end, and there\u2019s nothing to fix on your device. When the site isn\u2019t yours, all you can do is check an outage tracker (see fix 9), notify the owner, or wait. When it is yours, skip to fixes 9\u201311.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fixes 1\u20138 are for visitors, ordered from quickest to most involved. Fixes 9\u201311 are for site owners.<\/p>\n\n\n\n<div class=\"article-newsletter article-newsletter--gradient\">\n\n\n<h2>Get Content Delivered Straight to Your Inbox<\/h2><p>Subscribe now to receive all the latest updates, delivered directly to your inbox.<\/p><form class=\"nwsl-form\" id=\"newsletter_block_\" novalidate><div class=\"messages\"><\/div><div class=\"form-group\"><label for=\"input_newsletter_block_\"><input type=\"email\"name=\"email\"id=\"input_newsletter_block_\"placeholder=\"Enter your email address\"novalidatedisabled=\"disabled\"\/><\/label><button type=\"submit\"class=\"btn btn--brand\"disabled=\"disabled\"><span>Sign Me Up!<\/span><svg width=\"21\" height=\"14\" viewBox=\"0 0 21 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.8523 0.42524L12.9323 1.34521C12.7095 1.56801 12.7132 1.9304 12.9404 2.14865L16.7241 5.7823H0.5625C0.251859 5.7823 0 6.03416 0 6.3448V7.6573C0 7.96794 0.251859 8.2198 0.5625 8.2198H16.7241L12.9405 11.8535C12.7132 12.0717 12.7095 12.4341 12.9323 12.6569L13.8523 13.5769C14.072 13.7965 14.4281 13.7965 14.6478 13.5769L20.8259 7.39879C21.0456 7.17913 21.0456 6.82298 20.8259 6.60327L14.6477 0.42524C14.4281 0.205584 14.0719 0.205584 13.8523 0.42524Z\" fill=\"white\"\/>\n<\/svg>\n<\/button><\/div><\/form><\/div>\n\n\n<h3 class=\"wp-block-heading\">1. Restart Your Router And Check Your Connection<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a clich\u00e9 because it works. Unplug your router\u2019s power, wait 30 seconds, and plug it back in. This clears the router\u2019s own caches and re-establishes your connection to your internet provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re on a network you don\u2019t control (an office or a coffee shop), open a few other websites. If nothing loads, the network itself is the problem, and these steps can\u2019t fix it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Turn Off Your VPN Or Proxy (Temporarily)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Proxies and VPNs redirect your traffic through another server to protect your privacy. That extra hop is also an extra place for the connection to die. Turn the VPN off, reload the page, and you\u2019ll know immediately whether it was the culprit. If it was, try switching your VPN to a different server or protocol before giving up on it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To check for a proxy you didn\u2019t know about:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On Windows:<\/strong> Open the <strong>Control Panel<\/strong>, select <strong>Internet Options<\/strong>, go to the <strong>Connections<\/strong> tab, and click <strong>LAN settings<\/strong>. Uncheck <strong>Use a proxy server for your LAN<\/strong> if it\u2019s enabled, and click OK. (This classic dialog works on both Windows 10 and Windows 11.)<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1077\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings.jpg.webp\" alt=\"Windows LAN settings dialog with the proxy server section highlighted\" class=\"wp-image-42126 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-10-LAN-settings-300x202.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-10-LAN-settings-1024x689.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-10-LAN-settings-768x517.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-10-LAN-settings-1536x1034.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-600x404.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-1200x808.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-730x491.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-1460x983.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-784x528.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-1568x1055.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-10-LAN-settings-877x590.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1077;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On macOS:<\/strong> Open <strong>System Settings<\/strong>, click <strong>Network<\/strong> in the sidebar, click your connection, then click <strong>Details<\/strong>. Select <strong>Proxies<\/strong> (you may need to scroll down), switch off any enabled proxy protocols, and click OK.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Delete Your Browsing Data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your browser caches files, cookies, and redirects to speed things up. When that cached data goes stale, it can send requests somewhere that no longer answers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Chrome, open the three-dot menu and choose <strong>Delete browsing data<\/strong> (older Chrome versions call it \u201cClear browsing data\u201d). Select <strong>Cookies and other site data<\/strong> and <strong>Cached images and files<\/strong>, then confirm. Other browsers keep the same option under their Settings or History menus.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Flush Your DNS Cache<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your computer remembers the IP addresses of sites you\u2019ve visited so it doesn\u2019t have to look them up every time. If a site moved servers and your cache still holds the old address, every visit dead-ends at a machine that no longer answers. Flushing the cache forces a fresh lookup, and it takes one command.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On Windows:<\/strong> Press the Windows key + R, type \u201ccmd\u201d, and press Enter. In the Command Prompt window, run:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>ipconfig \/flushdns<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll see \u201cSuccessfully flushed the DNS Resolver Cache\u201d when it works.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On macOS:<\/strong> Open Terminal and run:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enter your password when asked. macOS shows no success message; no news is good news. (More detail in our <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/214981288-Flushing-your-DNS-cache-in-Mac-OS-X-and-Linux\" target=\"_blank\" rel=\"noopener\">DNS cache flushing guide<\/a>.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Change Your DNS Servers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By default, you use your internet provider\u2019s DNS servers to turn domain names into IP addresses. If those servers are slow or serving stale records, switching to a free public DNS service often fixes timeouts. The two best-known:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Public DNS:<\/strong> 8.8.8.8 and 8.8.4.4 (IPv6: 2001:4860:4860::8888 and 2001:4860:4860::8844)<\/li>\n\n\n\n<li><strong>Cloudflare DNS:<\/strong> 1.1.1.1 and 1.0.0.1 (IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On Windows 11 (and 10), the quick way:<\/strong> Open <strong>Settings<\/strong> \u2192 <strong>Network &amp; internet<\/strong>, select <strong>Wi-Fi<\/strong> or <strong>Ethernet<\/strong>, and choose your network. Click <strong>Edit<\/strong> next to <strong>DNS server assignment<\/strong>, switch to <strong>Manual<\/strong>, turn on <strong>IPv4<\/strong>, and enter a public DNS address in <strong>Preferred DNS<\/strong> and its partner in <strong>Alternate DNS<\/strong>. Save. This changes only your DNS and leaves the rest of your connection settings alone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Prefer the classic dialog?<\/strong> Open the <strong>Control Panel<\/strong> \u2192 <strong>Network and Sharing Center<\/strong> \u2192 <strong>Change adapter settings<\/strong>. Right-click your connection, select <strong>Properties<\/strong>, choose <strong>Internet Protocol Version 4 (TCP\/IPv4)<\/strong> (or Version 6), and click <strong>Properties<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"910\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections.jpg.webp\" alt=\"Windows Wi-Fi Properties dialog with Internet Protocol Version 4 and 6 highlighted\" class=\"wp-image-42128 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-network-connections-300x171.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-network-connections-1024x582.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-network-connections-768x437.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-network-connections-1536x874.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-600x341.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-1200x683.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-730x415.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-1460x830.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-784x446.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-1568x892.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-network-connections-877x499.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/910;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Select <strong>Use the following DNS server addresses<\/strong>, type in your chosen pair, and click OK.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"910\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address.jpg.webp\" alt=\"Windows dialog for entering preferred and alternate DNS server addresses\" class=\"wp-image-42129 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-ip-address-300x171.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-ip-address-1024x582.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-ip-address-768x437.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-ip-address-1536x874.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-600x341.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-1200x683.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-730x415.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-1460x830.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-784x446.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-1568x892.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-ip-address-877x499.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/910;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On macOS:<\/strong> Open <strong>System Settings<\/strong>, click <strong>Network<\/strong>, select your connection, and click <strong>Details<\/strong>. Choose <strong>DNS<\/strong>, click the <strong>+<\/strong> under DNS Servers, add the addresses above, and click OK.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On either platform, restart your browser after the change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Check Your Hosts File<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The hosts file is a manual override for DNS: any domain listed in it goes to the IP address written next to it, no questions asked. Developers use it for testing, and some software edits it to block sites. If the site you\u2019re trying to reach is listed there with a dead or wrong IP address, you\u2019ll time out on that site (and only that site) forever, no matter what else you fix.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On Windows:<\/strong> From the Start menu, find Notepad, right-click it, and choose <strong>Run as administrator<\/strong>. Go to <strong>File \u2192 Open<\/strong> and paste this full path into the <strong>File name<\/strong> bar, then click <strong>Open<\/strong>:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>C:\\Windows\\System32\\drivers\\etc\\hosts<\/code><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1037\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files.jpg.webp\" alt=\"Notepad Open dialog showing the path to the Windows hosts file\" class=\"wp-image-42131 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-files-300x194.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-files-1024x664.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-files-768x498.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-files-1536x996.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-600x389.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-1200x778.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-730x473.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-1460x946.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-784x508.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-1568x1016.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-files-877x568.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1037;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">(Pasting the full path, including the \u201chosts\u201d filename, matters: the file has no .txt extension, so it won\u2019t appear in the file list under Notepad\u2019s default filter.) Every active line sits below the comment lines that start with \u201c#\u201d. If the domain you can\u2019t reach appears on one of those lines, delete that line and save.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"885\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad.jpg.webp\" alt=\"The Windows hosts file open in Notepad\" class=\"wp-image-42132 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-notepad-300x166.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-notepad-1024x566.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-notepad-768x425.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/windows-host-notepad-1536x850.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-600x332.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-1200x664.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-730x404.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-1460x808.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-784x434.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-1568x867.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/windows-host-notepad-877x485.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/885;\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>On macOS:<\/strong> Open Terminal and run:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>sudo nano \/private\/etc\/hosts<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delete any line that lists the domain you\u2019re trying to reach (leave the localhost lines at the top alone), then press Control+O to save and Control+X to exit.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"729\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files.jpg.webp\" alt=\"The macOS hosts file open in the nano editor showing blocked domain entries\" class=\"wp-image-42133 lazyload\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files.jpg.webp 1600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/mac-host-files-300x137.jpg 300w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/mac-host-files-1024x467.jpg 1024w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/mac-host-files-768x350.jpg 768w, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/mac-host-files-1536x700.jpg 1536w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-600x273.jpg.webp 600w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-1200x547.jpg.webp 1200w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-730x333.jpg.webp 730w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-1460x665.jpg.webp 1460w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-784x357.jpg.webp 784w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-1568x714.jpg.webp 1568w, https:\/\/www.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/10\/mac-host-files-877x400.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/729;\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">7. Temporarily Disable Your Firewall Or Antivirus<\/h3>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>Firewall<\/h3>\n    <p>A firewall is a set of rules that governs incoming and outgoing connections for a network or a specific device. The goal of firewalls is to protect against intrusions and unwanted outgoing connections.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/hosting\/firewall\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Security software protects you by filtering connections, and sometimes it filters one it shouldn\u2019t. A firewall that silently drops connection requests to a site produces exactly this error. Briefly disable your antivirus or firewall, reload the page, and re-enable it right after the test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Only do this to test a site you\u2019re confident is safe.<\/strong> If the site loads with your security software off, don\u2019t leave it off. Add the site as an exception, and report the false positive to the software\u2019s developer so they can fix it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Test Your Computer On A Different Network<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Earlier you tested from your phone. Now flip it: connect your computer to a different network and try the site again. Tethering to your phone\u2019s hotspot is the easiest way. This isolates whether your computer or your network is at fault.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the site loads on the hotspot but not on your home network, your router or internet provider is dropping the connection. Restart the router one more time, and if the timeouts continue, ask your provider whether the site is blocked or misrouted on their network. If the site times out on every network you try, the problem is on the server\u2019s side.<\/p>\n\n\n\n<h2 id=\"h-when-your-own-website-times-out\" class=\"wp-block-heading\">When Your Own Website Times Out: Fixes 9\u201311 For Site Owners<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If visitors report timeouts on your site (or your phone-on-cellular test failed), the problem lives on your server or its network path. One important distinction first: if the browser eventually shows an error page, like a <a href=\"https:\/\/www.dreamhost.com\/blog\/503-service-unavailable-error\/\" target=\"_blank\" rel=\"noopener\">503<\/a> or a <a href=\"https:\/\/www.dreamhost.com\/blog\/fixing-504-gateway-timeout-error\/\" target=\"_blank\" rel=\"noopener\">504 Gateway Timeout<\/a>, your server is reachable but failing, and those guides are the right ones. ERR_CONNECTION_TIMED_OUT means the server never answered at all.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Confirm The Outage And Rule Out Your Server\u2019s Basics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Check whether the site is down for everyone or just some visitors. An outage checker like <a href=\"https:\/\/www.isitdownrightnow.com\/\" target=\"_blank\" rel=\"noopener\">isitdownrightnow.com<\/a> answers this in seconds. Then check your hosting provider\u2019s status page for known outages, and your hosting panel for resource alerts: a server that\u2019s out of memory or drowning in traffic stops accepting new connections, which visitors see as timeouts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two more server-side causes worth checking:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DNS pointing at the wrong server.<\/strong> If you recently migrated hosts, stale DNS records can still point some visitors at the old, dead server. Verify your domain\u2019s records point at the new IP address. Our <a href=\"https:\/\/www.dreamhost.com\/blog\/nameservers-vs-dns-guide\/\" target=\"_blank\" rel=\"noopener\">nameservers and DNS guide<\/a> walks through how.<\/li>\n\n\n\n<li><strong>A security tool blocked one visitor.<\/strong> Server firewalls and security plugins ban IP addresses they consider suspicious, and bans that silently drop traffic look like timeouts to that visitor. That\u2019s the classic \u201cit works for everyone but me.\u201d Check your security tool\u2019s block list and unblock the affected IP address.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10. Disable Your Plugins, Then Your Theme (Via SFTP)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A runaway <a href=\"https:\/\/www.dreamhost.com\/blog\/best-wordpress-plugins\/\" target=\"_blank\" rel=\"noopener\">WordPress plugin<\/a> or theme can eat enough server resources to make the whole site unresponsive. Since you probably can\u2019t reach your WordPress dashboard while the site is timing out, you\u2019ll need to work over SFTP. <a href=\"https:\/\/filezilla-project.org\/\" target=\"_blank\" rel=\"noopener\">FileZilla<\/a> is free and works well. If you\u2019ve never edited files this way, our guide to <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/115000098272-Creating-and-editing-a-file-via-FTP\" target=\"_blank\" rel=\"noopener\">creating and editing files via SFTP<\/a> covers the setup.<\/p>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>SFTP<\/h3>\n    <p>Secure File Transfer Protocol (SFTP) is a safer version of the FTP protocol that uses a secure shell data stream.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/hosting\/sftp\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Connect to your site, open the <strong>wp-content<\/strong> directory, and rename the <strong>plugins<\/strong> folder to something like <strong>plugins-off<\/strong>. Reload your site. If it comes back, a plugin was the problem: rename the folder back to <strong>plugins<\/strong>, then rename each plugin\u2019s individual folder inside it one at a time, reloading between renames, until you find the one that breaks the site.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If plugins weren\u2019t it, do the same test with your <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-pick-wordpress-theme\/\" target=\"_blank\" rel=\"noopener\">theme<\/a>: rename its folder inside <strong>wp-content\/themes<\/strong>, and WordPress will fall back to a default theme like Twenty Twenty-Five, as long as one is still installed. If you\u2019ve deleted the default themes, upload one first.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Raise Your Site\u2019s Resource Limits (Or Upgrade Your Server)<\/h3>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>PHP<\/h3>\n    <p>PHP (Hypertext Preprocessor) is an open-source scripting language. It\u2019s widely used in web development and can be embedded in HTML. Several popular Content Management Systems (CMS), such as WordPress, are built with PHP.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/web-design\/php\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">WordPress sites that regularly run out of PHP memory or processing time get slow, and a slow-enough server stops answering new visitors in time. Two levers to try:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Raise the PHP memory limit.<\/strong> Over SFTP, open <strong>wp-config.php<\/strong> in your site\u2019s root directory and add these lines above the \u201cThat\u2019s all, stop editing!\u201d comment (our <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/214893937-Increase-the-PHP-memory-limit\" target=\"_blank\" rel=\"noopener\">PHP memory limit guide<\/a> has details):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><code>define( 'WP_MEMORY_LIMIT', '256M' );<\/code><br><code>define( 'WP_MAX_MEMORY_LIMIT', '512M' );<\/code><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Raise the maximum execution time.<\/strong> This is the number of seconds a PHP script may run before the server kills it (commonly 30 seconds, PHP\u2019s default). You can raise <code>max_execution_time<\/code> in your php.ini file if your host provides one, or ask your host\u2019s support team to raise it for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re hitting these limits repeatedly, the honest fix is usually a bigger hosting plan, not bigger limits: heavy traffic on an entry-level plan will keep outrunning whatever numbers you set. That\u2019s the point at which upgrading to a plan with more dedicated resources, like a <a href=\"https:\/\/www.dreamhost.com\/hosting\/vps\/\" target=\"_blank\" rel=\"noopener\">VPS<\/a>, stops timeouts at the source.<\/p>\n\n\n\n<h2 id=\"h-related-connection-errors\" class=\"wp-block-heading\">Related Connection Errors (And When You\u2019ll See Them)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your error code isn\u2019t ERR_CONNECTION_TIMED_OUT, one of these seven guides matches it:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Error<\/th><th>What it means<\/th><th>Guide<\/th><\/tr><\/thead><tbody><tr><td>ERR_CONNECTION_REFUSED<\/td><td>The server answered \u2014 by rejecting the connection<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-connection-refused-error\/\">Fix ERR_CONNECTION_REFUSED<\/a><\/td><\/tr><tr><td>ERR_CONNECTION_RESET<\/td><td>The connection was cut off mid-conversation<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/err-connection-reset\/\">Fix ERR_CONNECTION_RESET<\/a><\/td><\/tr><tr><td>DNS_PROBE_FINISHED_NXDOMAIN<\/td><td>The domain name couldn\u2019t be found in DNS at all<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/dns-probe-finished-nxdomain\/\">Fix DNS_PROBE_FINISHED_NXDOMAIN<\/a><\/td><\/tr><tr><td>DNS server not responding<\/td><td>Your DNS resolver isn\u2019t answering lookups<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/dns-server-not-responding\/\">Fix DNS Server Not Responding<\/a><\/td><\/tr><tr><td>503 Service Unavailable<\/td><td>The server answered but can\u2019t serve the page right now<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/503-service-unavailable-error\/\">Fix the 503 Error<\/a><\/td><\/tr><tr><td>504 Gateway Timeout<\/td><td>One server in the chain waited too long for another<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/fixing-504-gateway-timeout-error\/\">Fix the 504 Error<\/a><\/td><\/tr><tr><td>403 Forbidden<\/td><td>The server understood you \u2014 and refused permission<\/td><td><a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-403-forbidden-error-wordpress\/\">Fix the 403 Error<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 id=\"faqs\" class=\"wp-block-heading\">ERR_CONNECTION_TIMED_OUT: Frequently Asked Questions<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Is ERR_CONNECTION_TIMED_OUT my device\u2019s fault or the website\u2019s?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Either. Test from another network (your phone on cellular data is easiest). If the site loads there, the problem is your device, network, or DNS settings. If it still times out, the site\u2019s server is down or unreachable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why do I get ERR_CONNECTION_TIMED_OUT on only one website?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A single-site timeout usually means your device holds a stale record for that site: your DNS cache or hosts file points at an address the site no longer uses. Flush your DNS cache, check your hosts file, and switch DNS servers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The site works for everyone else \u2014 why not for me?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Something specific to you is being dropped. If the site fails from every device on your network, your internet provider may be misrouting it. If it fails only for your IP address, the site\u2019s security tools may have banned it. Contact the site and ask.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I fix ERR_CONNECTION_TIMED_OUT on my Android phone?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toggle Wi-Fi off and back on, or switch between Wi-Fi and mobile data to see which network fails. Then clear Chrome\u2019s browsing data (three-dot menu \u2192 Delete browsing data) and restart the phone. If it only fails on your Wi-Fi, restart the router.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What\u2019s the difference between ERR_TIMED_OUT and ERR_CONNECTION_TIMED_OUT?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ERR_CONNECTION_TIMED_OUT (Chrome error -118) means the connection to the server was never established. ERR_TIMED_OUT (error -7) is broader: some step timed out, sometimes after connecting. In practice they share causes and fixes, so start with the same steps in this guide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Does ERR_CONNECTION_TIMED_OUT mean the site blocked me?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes. Security tools that silently drop banned traffic cause timeouts for one visitor while everyone else browses normally (see the previous question). More often the cause is innocent: a down server or a stale DNS record. Work through the fixes before assuming a ban.<\/p>\n\n\n\n<h2 id=\"h-wrapping-up\" class=\"wp-block-heading\">Stop Fighting Timeouts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ERR_CONNECTION_TIMED_OUT is annoying precisely because the browser can\u2019t tell you which link in the chain went silent. The diagnosis, though, is always the same: figure out which side is broken, then work through the fixes for that side. Bookmark this guide for the next time a page won\u2019t load.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the timeouts are happening on your own website, your hosting plan is part of the equation. All DreamHost <a href=\"https:\/\/www.dreamhost.com\/hosting\/\" target=\"_blank\" rel=\"noopener\">web hosting plans<\/a> include unmetered bandwidth, a 100% uptime guarantee, and 24\/7 support. And if your site has outgrown its current plan, a VPS gives it dedicated resources that stop timeouts at the source.<\/p>\n\n\n\n\n<div class=\"article-cta-shared article-cta-small article-cta--product\">\n\t<div class=\"tr-img-wrap-outer jsLoading\"><img decoding=\"async\" class=\"js-img-lazy \" src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/themes\/blog2018\/assets\/img\/lazy-loading-transparent.webp\" data-srcset=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/03\/product-cta-vps-hosting-877x586.webp 1x, https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/03\/product-cta-vps-hosting.webp 2x\"  alt=\"VPS Hosting\" \/><\/div>\n\n\t<a href='https:\/\/www.dreamhost.com\/hosting\/managed-vps\/' class='link-top' target='_blank' rel='noopener noreferrer'>\n\t\t<span>Managed VPS<\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\" width=\"15\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n\n\t<div class=\"content-btm\">\n\t\t<h2 class=\"h2--md\">\n\t\t\tWhen You Expect Performance Get DreamHost VPS\n\t\t<\/h2>\n\t\t<p class=\"p--md\">\n\t\t\tBig or small, website or application &#8211; we have a VPS configuration for you.\n\t\t<\/p>\n\n\t\t        <a\n            href=\"https:\/\/www.dreamhost.com\/hosting\/managed-vps\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            See More                    <\/a>\n\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>You typed in a web address, waited, and got \u201cThis site can\u2019t be reached\u201d with ERR_CONNECTION_TIMED_OUT underneath. Here\u2019s what that means: your browser asked to connect to the site\u2019s server, and the server never answered. The request simply went unanswered until your browser gave up. The good news is that this common error is usually [&hellip;]<\/p>\n","protected":false},"author":1036,"featured_media":42120,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_opengraph-title":"ERR_CONNECTION_TIMED_OUT: What It Means And 11 Ways To Fix It","_yoast_wpseo_opengraph-description":"ERR_CONNECTION_TIMED_OUT means the server never answered your browser\u2019s connection attempt. Learn what causes this timeout error and 11 ways to fix it.","_yoast_wpseo_twitter-title":"ERR_CONNECTION_TIMED_OUT: What It Means And 11 Ways To Fix It","_yoast_wpseo_twitter-description":"ERR_CONNECTION_TIMED_OUT means the server never answered your browser\u2019s connection attempt. Learn what causes this timeout error and 11 ways to fix it.","toc_headlines":"[[\"definition\", \"What Does ERR_CONNECTION_TIMED_OUT Mean?\"], [\"h-what-causes-err-connection-timed-out\", \"What Causes ERR_CONNECTION_TIMED_OUT?\"], [\"fix\", \"How To Fix ERR_CONNECTION_TIMED_OUT: 11 Ways\"], [\"h-when-your-own-website-times-out\", \"When Your Own Website Times Out: Fixes 9\u201311 For Site Owners\"], [\"h-related-connection-errors\", \"Related Connection Errors (And When You\u2019ll See Them)\"], [\"faqs\", \"ERR_CONNECTION_TIMED_OUT: Frequently Asked Questions\"], [\"h-wrapping-up\", \"Stop Fighting Timeouts\"]]","hide_toc":false,"show_updated_at":"1","footnotes":""},"categories":[550,804],"tags":[],"class_list":["post-42119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials","category-web-hosting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ERR_CONNECTION_TIMED_OUT: Meaning &amp; 11 Fixes - DreamHost<\/title>\n<meta name=\"description\" content=\"ERR_CONNECTION_TIMED_OUT means the server never answered your browser\u2019s connection attempt. Learn what causes this timeout error and 11 ways to fix it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dreamhost.com\/blog\/err-connection-timed-out\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ERR_CONNECTION_TIMED_OUT: What It Means And 11 Ways To Fix It\" \/>\n<meta property=\"og:description\" content=\"ERR_CONNECTION_TIMED_OUT means the server never answered your browser\u2019s connection attempt. Learn what causes this timeout error and 11 ways to fix it.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dreamhost.com\/blog\/err-connection-timed-out\/\" \/>\n<meta property=\"og:site_name\" content=\"DreamHost Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DreamHost\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-07-12T15:30:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-12T16:15:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/10\/How-to-Fix-the-ERR_CONNECTION_TIMED_OUT-Error-SOCIAL-Image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Luke Odom\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"ERR_CONNECTION_TIMED_OUT: What It Means And 11 Ways To Fix It\" \/>\n<meta name=\"twitter:description\" content=\"ERR_CONNECTION_TIMED_OUT means the server never answered your browser\u2019s connection attempt. 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